ISO 9001 is a quality management system (QMS) created and maintained by the International Organization for Standardization (ISO), the largest developer of international standards in the world. QMS systems are meant to provide organizations with a formal framework for process improvements and quality standards. The system provides a set of procedures that covers all key processes to ensure they are effective. It also provides a methodology for record-keeping, checking for defects and continuous improvement and maintenance of these functions.
- Provide resources needed to support process operations, monitoring and the management review process.
- Transform and maintain physical workspaces, equipment, hardware, software, utilities and support services needed to meet requirements.
- Develop a system to review transportation (if any), communication and information services for sharing data relating to ISO 9001 standards.
- Provide adequate training for management reviewers (MRs) and internal auditors. They should have the right experience, education and skills needed to ensure that competence requirements are being met.
- Keep a record of the review process. This includes corrective and preventive action procedures.
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